Northwind CRM
All case studiesCRM

Northwind CRM

Sales pipeline automation with email drip campaigns and lead scoring for B2B SaaS.

Client
Northwind Co
B2B SaaS Sales
Services
Automation · Lead Scoring · Email Sequences
Timeline
4 weeks
+38% close rate

Results

+38%
Close rate
−54%
Time on admin
8 min
Avg response time
+128%
Pipeline value
The challenge

Northwind's reps were spending 60% of their day on data entry and follow-ups. Leads were going cold because of inconsistent touchpoints.

Our solution

Implemented a lead-scoring model based on activity + firmographics, built a 12-step automated email sequence triggered by score thresholds, and connected Slack alerts for hot leads.

Gallery

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"Optivize automated the boring half of our jobs so we could focus on closing. Our quota attainment went from 60% to 96%."
Sandeep Iyer · VP Sales, Northwind

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